Terms of Service

Last updated: December 3, 2024

Contact Information

Quantiva

156 Cyber City, DLF Phase 2

Gurugram, Haryana - 122002, India

Phone: +91 124 4582 7163 | Email: info@domain.com

Agreement to Terms

Welcome to Quantiva. These Terms of Service govern your access to and use of our website, courses, and related services. By accessing or using our services, you agree to be bound by these terms and our Privacy Policy.

Please read these terms carefully before using our services. If you do not agree with any part of these terms, you should not use our website or enroll in our courses.

1. Service Usage Terms

1.1 Acceptable Use Policy

When using our services, you agree to:

  • Use our courses and materials solely for personal educational purposes
  • Provide accurate and complete information during registration and enrollment
  • Maintain the confidentiality of your account credentials
  • Comply with all applicable laws and regulations in your jurisdiction
  • Engage respectfully with instructors and other learners

1.2 Prohibited Uses

You may not:

  • Share, distribute, or reproduce course materials without explicit written permission
  • Share your account access with others or allow unauthorized use
  • Use automated systems or scripts to access or download content
  • Attempt to interfere with, damage, or disrupt our services or servers
  • Use our services for any illegal or unauthorized purpose
  • Engage in harassment, abuse, or discriminatory behavior toward others

1.3 Service Access Requirements

To access our courses, you need:

  • A compatible device with internet connectivity
  • A modern web browser with JavaScript enabled
  • Valid enrollment in the specific course you wish to access

We cannot guarantee uninterrupted access and reserve the right to suspend service for maintenance or updates.

2. Account and Access

2.1 Account Requirements

When creating an account with us:

Age Requirement: You must be at least 16 years old to create an account independently. If you're under 18, you should have parental or guardian consent to enroll in our courses.

Accurate Information: You're responsible for providing truthful, current information and maintaining its accuracy throughout your relationship with us.

Account Security: You must keep your password secure and confidential. Notify us immediately if you suspect unauthorized access to your account.

Personal Use: Your account is for your personal use only. Each person must have their own individual account.

2.2 Account Suspension and Termination

We reserve the right to suspend or terminate your account if:

  • You violate these Terms of Service
  • We detect fraudulent activity or policy violations
  • Your account has been inactive for an extended period
  • Required by law or legal process

You may also close your account at any time by contacting us. Upon termination, your access to course materials will cease, though certain data may be retained as required by law or for legitimate business purposes.

3. Service Availability and Modifications

3.1 Service Uptime and Maintenance

We strive to maintain reliable access to our services, but we cannot guarantee uninterrupted availability. Our services may be temporarily unavailable due to:

  • Scheduled maintenance and system updates
  • Technical difficulties or server issues
  • Circumstances beyond our reasonable control
  • Network or internet service provider disruptions

We'll make reasonable efforts to notify you of scheduled maintenance in advance and minimize disruption to your learning experience.

3.2 Service Modifications

We reserve the right to:

  • Modify, update, or discontinue any aspect of our services, including course content and features
  • Change pricing, course offerings, or service structure with appropriate notice
  • Implement new technologies or teaching methods to enhance learning outcomes

We'll notify enrolled students of significant changes that might impact their learning experience.

3.3 Geographic Availability

While our services are primarily designed for users in India, we may accept students from other locations. However, certain features, payment methods, or course offerings may not be available in all regions. You're responsible for ensuring that your use of our services complies with local laws and regulations in your jurisdiction.

4. Intellectual Property Rights

4.1 Content Ownership

All content provided through our services, including course materials, videos, presentations, datasets, exercises, assessments, and website content, is owned by Quantiva or our content providers and is protected by intellectual property laws.

4.2 License Grant

When you enroll in a course, we grant you a limited, non-exclusive, non-transferable license to access and use the course materials solely for your personal educational purposes. This license does not permit you to:

  • Reproduce, distribute, or publicly display course materials
  • Create derivative works based on our content
  • Use our materials for commercial purposes
  • Remove copyright notices or proprietary markings

4.3 Student Work

You retain ownership of any work you create as part of your coursework. However, by submitting work for evaluation or sharing it within the learning platform, you grant us a license to use, display, and reproduce that work solely for educational and operational purposes.

5. Payment Terms

5.1 Pricing and Payment

Course fees are listed on our website in Indian Rupees. Payment is required prior to course access unless alternative arrangements have been agreed upon in writing. We accept various payment methods as indicated during the enrollment process.

5.2 Refund Policy

Our refund policy varies by course and will be clearly communicated during enrollment. Generally:

  • Refund requests must be submitted in writing within the specified timeframe
  • Refunds are processed according to the payment method used
  • Certain fees may be non-refundable as specified at enrollment

6. Disclaimers and Limitations

6.1 Educational Services

Our courses are designed to provide educational value and skill development. However, we do not guarantee specific career outcomes, job placements, salary increases, or professional certifications unless explicitly stated in writing for a particular program.

6.2 Service Warranty

We provide our services "as is" and make no warranties, express or implied, regarding their quality, accuracy, reliability, or fitness for a particular purpose. We do not warrant that our services will be error-free or uninterrupted.

6.3 Limitation of Liability

To the fullest extent permitted by law, Quantiva shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services, even if we've been advised of the possibility of such damages. Our total liability for any claims shall not exceed the amount you paid for the course in question.

7. Legal Provisions

7.1 Governing Law

These Terms of Service are governed by the laws of India. Any disputes arising from these terms or your use of our services shall be subject to the exclusive jurisdiction of the courts in Gurugram, Haryana.

7.2 Dispute Resolution

We encourage you to contact us first if you have concerns or disputes. We're committed to resolving issues amicably through good faith negotiations. If informal resolution isn't possible, both parties agree to resolve disputes through binding arbitration or small claims court proceedings.

7.3 Severability

If any provision of these terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

7.4 Modifications to Terms

We may update these Terms of Service from time to time. When we make significant changes, we'll notify you through our website or via email. Your continued use of our services after changes become effective constitutes acceptance of the revised terms.

Questions About These Terms?

If you have questions or concerns about these Terms of Service, please don't hesitate to reach out. We're here to clarify any aspect of our service agreement and ensure you have a clear understanding of your rights and responsibilities.

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