Privacy Policy

Last updated: November 28, 2024

Contact Information

Quantiva

156 Cyber City, DLF Phase 2

Gurugram, Haryana - 122002, India

Phone: +91 124 4582 7163 | Email: info@domain.com

Our Commitment to Your Privacy

At Quantiva, we take your privacy seriously. This policy explains how we collect, use, protect, and handle your personal information when you interact with our website, inquire about our data analytics courses, or engage with our services.

We believe in transparency and want you to understand exactly what happens to your data. This document outlines our practices in clear language, and we encourage you to read it carefully. If you have questions after reviewing this policy, please reach out to us.

Information We Collect

Information You Provide to Us

We collect information that you voluntarily share when interacting with our services:

Contact Information: Name, email address, phone number, and any other details you provide when filling out inquiry forms or contacting us directly
Enrollment Information: Educational background, career goals, and relevant experience when you discuss course options with us
Communication Records: Content of messages, inquiries, and feedback you send us through various channels
Payment Information: Billing details when you enroll in courses, though we use secure third-party payment processors and do not directly store full payment card details

Information Collected Automatically

When you visit our website, certain information is collected automatically to help us understand how you use our services:

Usage Data: Pages visited, time spent on pages, navigation patterns, and features used
Device Information: Browser type, operating system, device type, screen resolution, and language preferences
Location Data: General geographic location based on IP address (city and country level, not precise location)
Referral Information: The website or source that directed you to our site
Cookies: Small text files stored on your device to remember preferences and analyze site usage (see our Cookie Policy for details)

How We Use Your Information

We use the information we collect for specific, legitimate purposes that enhance your experience and help us provide better services:

Responding to Inquiries

To address your questions, provide information about our programs, and facilitate your enrollment process

Service Delivery

To provide course access, send educational materials, track your progress, and support your learning journey

Communication

To send course updates, program information, and respond to your messages. We may also send occasional newsletters if you've opted in

Website Improvement

To analyze how visitors use our site, identify popular features, detect technical issues, and enhance overall functionality

Marketing and Outreach

To share information about new courses, upcoming sessions, and relevant opportunities based on your expressed interests

Legal Compliance

To meet regulatory requirements, resolve disputes, enforce our agreements, and protect our rights and those of our users

How We Protect Your Data

We implement multiple layers of security measures to safeguard your personal information:

Encryption & Secure Transmission

All data transmitted between your browser and our servers is encrypted using industry-standard SSL/TLS protocols, protecting information during transfer.

Access Controls

Personal data is accessible only to authorized personnel who need it to perform their job functions, with strict authentication requirements.

Secure Storage

We store data on secure servers with physical and digital safeguards, including firewalls, intrusion detection, and regular security audits.

Regular Monitoring

We continuously monitor systems for unusual activity and maintain incident response procedures to address potential security concerns promptly.

While we implement strong security measures, no system is completely immune to breaches. In the unlikely event of a data incident affecting your information, we will notify you in accordance with applicable laws.

How We Share Your Information

We do not sell your personal information to third parties. We may share data only in these limited circumstances:

Service Providers

We work with trusted third-party service providers who help us deliver our services, such as payment processors, email service providers, and analytics platforms. These partners are contractually obligated to protect your data and use it only for specified purposes.

Legal Requirements

We may disclose information when required by law, court order, or governmental request, or when necessary to protect our rights, safety, or the rights and safety of others.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity, with appropriate notice provided to you.

With Your Consent

We may share information with other parties when you explicitly authorize us to do so.

How Long We Keep Your Data

We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

Inquiry Data: Information from contact forms is retained for up to two years to track communication history and improve our services
Student Records: Course enrollment and performance data is kept for the duration of your relationship with us plus seven years for record-keeping purposes
Analytics Data: Website usage data is typically aggregated and anonymized, with specific session data deleted after 26 months

When data is no longer needed, we securely delete or anonymize it to prevent unauthorized access.

Your Privacy Rights

You have significant control over your personal information. Here are the rights available to you:

Right to Access

You can request a copy of the personal data we hold about you, including details about how we've used it.

Right to Rectification

If your personal information is inaccurate or incomplete, you have the right to request corrections.

Right to Erasure

You can request deletion of your personal data under certain circumstances, subject to legal retention requirements.

Right to Data Portability

You can request your data in a commonly used, machine-readable format to transfer to another service provider.

Right to Object

You can object to processing of your personal data for direct marketing purposes or other legitimate interests we may have.

Right to Withdraw Consent

Where we process data based on your consent, you can withdraw that consent at any time.

To exercise any of these rights, please contact us using the details provided below. We'll respond to your request within 30 days and may ask you to verify your identity before proceeding.

Your Rights and Opt-Out Instructions

You are not required to provide any personal information when using this website. If you prefer not to share your data, you may:

Avoid filling out contact forms, account registrations, or any data-submitting features
Disable cookies through your browser settings (see our Cookie Policy for more details)
Contact us directly to request the deletion of any previously shared personal data

We respect your privacy choices. If you would like us to delete your data, please reach out to us at the contact details provided on our Contact page. We will process your request promptly.

Children's Privacy

Our services are intended for individuals aged 16 and older. We do not knowingly collect personal information from children under 16 without parental consent. If you believe we have inadvertently collected such information, please contact us immediately so we can take appropriate action to delete it.

Changes to This Policy

We may update this privacy policy periodically to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you by posting a notice on our website or sending you an email. The "Last updated" date at the top of this policy indicates when it was most recently revised.

We encourage you to review this policy periodically to stay informed about how we protect your information.

Questions or Concerns?

If you have questions about this privacy policy, want to exercise your rights, or have concerns about how we handle your data, we're here to help. Contact us and we'll respond promptly to address your needs.